“Equiom prides itself on being a leader in the Yacht Crew Management. We are always looking for ways to improve client service and operational efficiency. To that end, we chose to use DocuSign to get legally-valid signatures on key documents including Seafarer Employment Agreements. It has proved very powerful: after envelope submission the majority of documents are signed without query or additional input enabling greater work efficiency for Equiom staff, yacht crews, owners and intermediaries. Automated reminders sent at user defined intervals also means a greater percentage of agreements are completed within defined time limits. As a result all stakeholders are keen that we develop this service and look to further implement work flow automation.”

“DocuSign has helped us to secure signatures on important documents far more quickly and with less effort than ever before. Most documents are now signed the same day and we are seeing 75% of documents signed in less than an hour. As a result, it has both helped us delight our clients and improve our efficiency.”