Strategic challenges:

  • Growing compliance and regulation burden – which will only continue to rise. 
  • More demanding customers – a new generation is increasingly demanding real-time services 24 x 7 via smartphone, tablet and PC, requiring credit unions to automate many processes.
  • Manage costs – raise staff productivity and reduce costs to re the Union is run as efficiently as possible.
  • Sector consolidation – the sector has seen many mergers, with the potential for plenty more as leading Credit Unions seek the scale necessary to support the growing regulatory and IT overheads.

MBS has experience helping Credit Unions address these challenges using leading IT solutions. Laserfiche is used by over 200 Credit Unions worldwide to enable paperless working and automation of business processes. DocuSign is the world’s leading electronic signature solution. These can be seamlessly integrated with leading Credit Union banking systems to deliver easy-to-use solutions.

We can help your Credit Union to:

  • Provide rapid customer service
  • Eliminate loan processing
  • Improve back-office productivity
  • Reduce the cost and complexity of compliance

Click here for a copy of our white paper on how credit unions can benefit from Digital Transformation
Click here to learn how Digital Transformation helped Glasgow Credit Union to delight Members and double its loan book in a year.



“I’ve been amazed at how easy it has been to take a document management solution and integrate it with multiple other pieces of technology and our existing processes.
In terms of advice for anyone looking to go down this road, the best tip I have is to ensure you can trust the company that implements the technology. The software, for all its bells and whistles, is only as good as the consultant who specifies it and the engineer that installs it. We chose MBS, partly because they are the biggest Laserfiche reseller in Europe, but mostly because they took the time to understand our operation and our needs. We put them through a harsh selection process, but they came out with flying colours and have proven very reliable.”

Paul McFarlane, Head of Operations, Glasgow Credit Union